Privacy Practices and Feedback

Welcome to this website, a service of Cablenet Communication Systems Ltd. and its subsidiaries (collectively, “Cablenet,” “we” or “us”). Cablenet is committed to protecting your privacy in accordance with the law. If you provide any information by which you can be identified when using this website, then such information will be used in accordance with this privacy statement.

This statement discloses the privacy practices for this website only, including an explanation of:

Questions regarding this statement should be directed to Cablenet through one of the Contact Us forms which can be found on the website, or by mailing a notice to:

41-49 Ay. Nicolaou Str.,
Nimeli Court, Block A,
2408 Engomi,
Nicosia, Cyprus

Attention: Cablenet.com.cy Privacy Feedback.

Information Collection and Use

A special note about children: This website is not directed to children under the age of 13. Furthermore, Cablenet does not knowingly accept personally identifiable information from anyone under the age of 18 on this website unless expressly specified on the appropriate pages of the website. However, some pages of the website may be of interest to children. On those pages, Cablenet, or its service providers, may provide a special notice or other information describing any additional privacy protections that may apply. In cases where a page of this website specifies expressly that children over 13 are allowed to provide personally identifiable information, they should always get permission from a parent or legal guardian before sending any such information  (such as their names, e-mail addresses, and telephone numbers) over the Internet, to us or to anyone else.

What categories of personally identifiable information do we collect?

The information collected by Cablenet falls into two categories: (1) information voluntarily supplied by visitors and users of the website and (2) tracking information recorded as visitors and users navigate through the website. Some of this information is personally identifiable information, but much of it is not. Personally identifiable information is information that identifies a particular person.

To make use of some features on our website, visitors and users need to register and provide certain information as part of the registration process. We may ask, for example, for your name, e-mail address, street address, code, and, if you wish to automate payments, financial account information. We might also request information about your residence, television, and computer, in order to process your request for a new service or make changes to your existing service. In addition, we may ask you for information about your interests in television viewing, sports, personal finance, the performing arts, and the like. The information you supply will help us to offer you more personalized features, complete the particular function of the website you are using, and tailor our website to your interests to make it more useful to you. Our systems will remember some of this information the next time you log in and use our website. You can always review and change your information by following the instructions below under “Changes to Information” in this statement.

The more you tell us about yourself, the more value we can offer you. Supplying this information is entirely voluntary. If you choose not to supply the information we may be unable to provide you with the products and services we make available to other visitors and users of our website. In addition, you will not be able to order selected products or services, or automate payments, over our website, unless you provide certain personally identifiable information about yourself.

When you submit any personally identifiable information over this website, Cablenet will use the information for the purposes described at the time you submit it (for example, your name, address, telephone number, and e-mail address provided while ordering one of our products or services, will be used in connection with the processing and fulfillment of your order). By using this website you are expressly consenting to the processing of any personally identifiable information submitted over this website for the purposes mentioned above and for any other legitimate purposes according to the Processing of Personal Data (Protection of Individuals) Law 2001, where applicable.

Cablenet may also use the information to contact you to make you aware of other products and services of interest, but only with your permission.

Of course, if you wish to remain completely anonymous, you are still free to take advantage of the publicly available content on our website without registration.

What do we do to personalize your use of this website?

To help make our website more responsive to the needs of our users and visitors, we use a standard feature of browser software called a “cookie.” We use cookies to help us tailor our website to your needs, deliver a better, more personalized service, and to remember certain choices you have made so you do not have to re-enter them.

Cablenet uses cookies, among other things, to remember your username and password, if you choose to store them, from the home page of the website at http://cablenet.com.cy, as well as to remember some of your personalization preferences and website features. Cablenet does not store your name or other personal information in cookies. The cookies we use do not directly identify visitors or users of our website as particular persons. Rather, they contain information sufficient to simplify and improve a visitor’s or user’s experience on our website. For example, we may use session-based cookies to track the pages on our website visited by our users. We can build a better website if we know which pages our users are visiting and how often, or we may use persistent cookies to simplify access to a user’s account information over our website, for example.

In connection with the standard operation of Cablenet’s systems, certain non-personally identifiable information about visitors to this website is recorded. This information is used primarily to tailor and enhance the experience of visitors’ using the website. We may use this information in an aggregate, non-personally identifiable form to, among other things, measure the use of our website and determine which products and services are the most popular with website visitors.

Where do we permit visitors and users to opt in or out of Cablenet promotional e-mail?

You may choose to receive, or not receive, promotional e-mails about Cablenet’s products and services by going to the Internet web page located at http://www.cablenet.me and following the instructions there. If you have otherwise provided your e-mail address to Cablenet, or Cablenet has already obtained it, then Cablenet may have already contacted you about receiving promotional e-mails separately.

Other Websites

To make our website more valuable to our visitors, we may offer some features in conjunction with other providers. Our website may also include links to other websites. You should note however that we do not have any control over those other websites, or their privacy policies and practices. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites. Once you leave our website, by linking to another one (you can tell where you are by checking the address –known as a URL– in the location bar on your browser), the use of any information you provide is governed by the privacy policy of the operator of the website you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these websites via a link from the site’s homepage, you should contact the website directly for more information.

Security

All information gathered on our website is stored within a database accessible only to Cablenet and its specifically authorized personnel or associates. In order to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and protect such information.  We will not disclose such information to any third party without your consent except in the circumstances provided by law and with the permission and/or an order of the Court, where this is required. This provision, however, does not affect any lawful recording of any information which is permitted in the course of our legitimate business practice.

Please note however, that as effective as any security measure implemented by Cablenet may be, no security system is impenetrable. We cannot, therefore, guarantee that the security of our database will not be breached, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. If you do not want us to know any particular information about you, do not include it in anything that you submit or post to this website or send to us by e-mail.

Changes to Information

You may review and change information that you provide to us through this website by returning to the pages where you entered it and reviewing or changing the information directly. You may also request changes to some information, such as billing and account information, if you are a Cablenet customer, by calling Cablenet at 130 and being able to verify your identity using a Cablenet account number, personal identification number or another identifier requested by Cablenet.

Changes to this Privacy Statement

We may change this privacy statement from time to time. If we change this privacy statement at some point in the future, we will post the changes on our website, and by continuing to use the website after we post any changes, you accept and agree to this privacy statement, as modified.

Privacy Policies for Cablenet Services

This privacy statement discloses the privacy practices for this website only. Cablenet supplies a copy of the privacy notice that applies to cable television, high-speed Internet, and phone services separately to its subscribers. You may also view this privacy notice at http://cablenet.com.cy at any time by searching for “privacy policy” and clicking on the link for the privacy notice.